Privacy Policy

Website: https://jayitsolutions.com

Jay IT Solutions is committed to protecting the privacy and personal information of our students, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, online courses, and related services.

1. Who We Are

Jay IT Solutions is an online training institute offering professional courses in IT, software, and emerging technologies like AWS, DevOps, Azure, AI/ML, SAP, and more.

2. What Personal Data We Collect and Why

We may collect the following types of information when you register or interact with our website:

a. Personal Identification Information

Full name
Email address
Phone number
Address (optional)
Profile photo (optional)

b. Account & Course Data

Courses you enroll in
Progress, completion status, and certifications
Feedback and ratings

c. Payment Information

When purchasing courses, we collect necessary billing information. Payment data is securely processed via trusted third-party gateways (e.g., Razorpay, Stripe, PayPal). We do not store credit/debit card details on our servers.

d. Technical Data

IP address
Device and browser type
Cookies and usage data

We collect this data to:

Provide you access to courses and services
Process transactions
Improve our platform
Communicate with you (course updates, offers, support)
Ensure security and fraud prevention

3. Comments and Community Interaction

When visitors leave comments on blog posts or discussion boards, we collect the data shown in the form and also the IP address and browser details to help with spam detection. Profile pictures may be displayed publicly using the Gravatar service (see their Privacy Policy).

4. Media Uploads

If you upload images or files (e.g., profile pictures or assignments), avoid embedding location data (EXIF GPS). Other users may be able to download and extract this information.

5. Cookies

We use cookies to enhance user experience by:

Remembering your login
Storing course progress
Personalizing content
Analyzing website usage

You may disable cookies in your browser settings, but some features may not function properly.

6. Embedded Content

Our courses or articles may include videos, quizzes, or tools from third-party sites like YouTube or Google Forms. These services may collect data as if you are visiting their site directly.

7. Data Sharing

We do not sell or rent your personal information.
We may share limited data with:

Payment processors
Email communication platforms (e.g., Mailchimp, SendGrid)
Learning management systems (LMS)
Government or legal authorities when required by law

8. How Long We Retain Your Data

Registered user data is retained until your account is deleted.
Course activity, certificates, and transaction records may be stored for academic and legal reasons.
Comments and community posts remain unless manually removed.

9. Your Rights Over Your Data

You can request to:

View, download, or update your personal data
Delete your account and data (excluding legal/financial records)
Opt-out of marketing emails at any time

To exercise these rights, contact us at: info@jayitsolutions.com

10. Data Security

We use secure encryption, firewalls, and access controls to protect your data. However, no system is 100% secure, and users are encouraged to keep their login details confidential.

11. Children’s Privacy

Our services are intended for users aged 16 and above. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our site indicates your agreement with the updated terms.

Contact Us

Jay IT Solutions
Shiva Apartments, 31, SAP Street,
Kumar Basti, Srinivasa Nagar,
Ameerpet, Hyderabad, Telangana 500038
📞 +91 99494 00877
📧 info@jayitsolutions.com